Research Conversations: Remodel Organizational Silos

Silos can be remodeled in four main ways to support a vision of systemic synergy. First, windows should be created everywhere, so people across the organization have a deep understanding of what other people and departments do. Organizations can start with a simple system to create windows, such as building in a 10-minute time slot in every meeting agenda to share details about what people and departments are working on.

Second, doors should be opened to invite people in to better understand the work of another individual or department. The more people understand the work of others, the more likely opportunities for synergy will be identified. The identification of opportunities for synergy can result in the third remodeling project, which is building bridges. When bridges are built, patterns of communication and collaboration take root, increasing effectiveness and efficiency. Where it makes sense, silos that have built bridges can engage in heavy construction, meaning that they share goals and work at the highest level of synergy.